Privacy Policy for Pink Compass Travel

Last Updated: November 3, 2025

This Privacy Policy describes how Pink Compass Travel ("we," "us," or "our") collects, uses, and discloses information about you through our website, pinkcompasstravel.com (the "Service").

By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information in a few different ways:

A. Information You Provide Directly to Us

We collect personal information that you voluntarily provide to us when you:

  • Make a booking or reservation.

  • Sign up for our newsletter or email list.

  • Participate in a survey or contest.

  • Communicate with us via email, phone, or live chat.

The types of personal information we may collect include:

  • Identification and Contact Data: Name, email address, phone number, physical address.

  • Financial Data: Payment card details (processed securely by a third-party payment processor, not stored by us directly), billing address.

  • Travel Data: Passport details, date of birth, travel preferences, and special needs or requests (e.g., dietary restrictions).

  • Account Data: Username and password, if you create an account.

B. Information Collected Automatically (Usage Data)

When you access the Service, we automatically collect certain information about your device and how you interact with our Service. This data helps us improve our Service and analyze trends.

  • Log Data: Your Internet Protocol (IP) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.

  • Device Data: Information about the device you use, such as its operating system, unique device identifiers, and mobile network information.

  • Location Data: General location information derived from your IP address.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: To process your bookings, manage your account, and fulfill your travel requests.

  • To Personalize Your Experience: To recommend relevant trips, destinations, and services based on your travel history and preferences.

  • For Communication: To send you booking confirmations, invoices, technical notices, updates, and promotional emails about our services (you can opt-out at any time).

  • For Analytics and Improvement: To monitor and analyze usage and activity trends to improve the functionality and design of our website.

  • For Security and Fraud Prevention: To protect our website and users from malicious activity and to investigate potential fraudulent transactions.

  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers: We engage trusted third-party companies to perform functions and provide services on our behalf, such as payment processing, hosting, data analysis, marketing, and customer service. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Travel Partners: We must share your information with necessary third parties like airlines, hotels, tour operators, and other service providers to fulfill your travel arrangements.

  • Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Pink Compass Travel, or protect the personal safety of users of the Service or the public.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Cookies and Tracking Technologies

We and our service providers use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Service and hold certain information.

  • Cookies are files with a small amount of data that are stored on your device.

  • We use Essential Cookies (for website function), Performance Cookies (for analytics like Google Analytics), and Marketing Cookies (for advertising).

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Your Data Protection Rights (e.g., GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

We will respond to all requests within 30 days.

8. Children's Privacy

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By Email: hsmith@pinkcompasstravel.com

  • By Visiting this page on our website